Giannoulias Announces Shift in DMV Facility Hours to Better Serve Residents
Giannoulias Announces Shift in DMV Facility Hours to Better Serve Residents
Data-Driven Decision Will Better Accommodate Customer Demand for Services
Illinois Secretary of State Alexi Giannoulias announced a change in DMV facility operating hours across the state next week to align with higher customer demand in the morning.
Illinois DMV locations will be open to customers Monday through Friday from 7:30 a.m.-5 p.m., a half an hour earlier than the previous hours of 8 a.m.-5:30 p.m. Facilities that offer services on Saturday will also change hours from 8 a.m.-12:30 p.m. to 7:30 a.m.-Noon on Saturdays.
Senior facilities located in Addison, Bridgeview, Calumet Park, Evanston and Westchester will remain the same 7:30 a.m.-4 p.m. Monday-Friday. The Roscoe Express DMV will stay open 9 a.m-4 p.m. Wednesday-Friday and the Orland Township DMV hours will remain 8 a.m.-4 p.m. Monday-Friday.
“Since Day One, our priority has been to provide the best possible DMV experience and service to our customers,” Giannoulias said. “We listened to feedback and analyzed the data to determine when our customers need us most. As a result, we’re adjusting our hours to align our operations with their busy schedules so they can conveniently access services without disrupting their routine.”
A data-driven analysis revealed customer demand is generally higher in the morning than in the early evening. By opening facilities earlier, the office aims to enhance service accessibility while reducing wait times.
The new facility hours will be implemented at most, but not all, Illinois DMV facilities. To check facility hours, make an appointment or apply for online services, customers are encouraged to visit www.ilsos.gov.
Monday - Friday 7:30AM - 5:00PM
Aledo Des Plaines* Lincoln Rantoul
Anna Dixon Lockport* Roanoke
Aurora* East St. Louis Macomb Robinson
Beardstown Edwardsville* Mascoutah Rockford CDL
Belleville* Effingham Mattoon Rockford Express
Belvidere* Elgin* McLeansboro Salem
Benton Elk Grove (CDL) Melrose Park* Shelbyville
Bethalto* Fairfield Mendota South Holland (CDL)
Bradley* Flora Metropolis Sparta
Bridgeview* Freeport Monmouth Springfield-Klein
Cairo Galena Monticello St. Charles*
Canton Galesburg* Morris* Sterling
Carbondale Gibson City Mt. Carmel Streator
Carlinville Greenville Mt. Vernon Taylorville
Carmi Harrisburg Nashville Tilton*
Carthage Havana Olney Tuscola
Centralia Hillsboro Oregon Vandalia
Chadwick Hoopeston Ottawa Vienna
Charleston Jacksonville Paris Waterloo
Chicago Central Jerseyville Pekin* Watseka
Chicago Heights* Joliet* Pinckneyville Waukegan*
Chicago West* Kewanee Pittsfield Woodstock*
Chinatown Lacon Plano* Wyoming
Clinton Lake Zurich* Pontiac
Decatur* LaSalle Princeton
DeKalb* Lawrenceville Quincy*
Monday - Friday 7:30AM - 5:00PM / Saturday 7:30AM - 12:00PM
Bloomington* Deerfield* Midlothian* Rockford Central*
Champaign* Granite City* Moline/Silvis* Schaumburg*
Chicago North* Lombard* Naperville* Springfield-Wabash*
Chicago South* Marion* Peoria*
Tuesday - Friday 7:30AM - 5:00PM / Saturday 7:30AM - 12:00PM
West Chicago (CDL)
Wednesday, Thursday & Friday 9:00AM - 4:00PM
Roscoe Express
Monday - Friday 8:00AM - 4:00PM
Orland Township
Monday - Friday 7:30AM - 4:00PM
Addison Bridgeview Community Center (Senior) Calumet Park (Senior)
Evanston (Senior) Westchester (Senior)
*DENOTES APPOINTMENT FACILITY
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