Delta Named Top Tech-Friendly U.S. Airline
ATLANTA -- Delta Air Lines has been named "Top Tech-Friendly U.S. Airline" by PCWorld magazine for its airport recharging stations, in-flight Wi-Fi on more domestic flights than any other carrier and smartphone apps with innovative features including baggage tracking and airport check-in. The publication also highlighted Delta's 24-hour customer service via Twitter from @DeltaAssist, as well as the ability to book tickets directly from Facebook.
"We're providing customers with technology tools to keep them connected during their travel experience on the ground and in the air," said Bob Kupbens, Delta's vice president eCommerce. "When you literally have the tools in the palm of your hand to track your bag at 30,000 feet or check the status of your connecting flight, it helps eliminate the stress of travel and puts customers in control." PRNewswire
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