Future Ties started out with a thought by its founder, Jennifer Maddox, a police officer for 25 years. Maddox was patrolling area 312, which includes Parkway Garden Apartments, and was getting so many calls for service that she wanted to do something to reduce the number of calls in a way that would be impactful to the residents. She said it was something she wanted to do, but wasn’t sure how to get it started.