July 10, 2019
Stories this photo appears in:
Airline Satisfaction Climbs to Record Highs
“AIRLINES CONTINUE TO DELIVER ON THE OPERATIONAL SIDE OF AIR TRAVEL. NEW TECHNOLOGY INVESTMENTS HAVE DRAMATICALLY IMPROVED THE RESERVATION AND CHECK-IN PROCESS. FLEETS ARE NEWER AND TRAVELERS GENERALLY FEEL THAT THEY ARE GETTING GREAT VALUE FOR THEIR MONEY.” MICHAEL TAYLOR Travel intelligence lead at J.D. Power.