April 20, 2016
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Chicago Residents Utilize Technology For City Services
The City of Chicago is using digital technology 24 hours a day to help streamline the process for reporting problems like potholes, graffiti and street light repair. Residents can text in a problem, email and call to make a service request, or if they see a problem like a pothole in the street, residents can take a picture on the spot and upload it onto the city’s 311 system.