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In this May 21, 2015 file photo, Russell Simmons arrives at The17th Annual CAST From Slavery to Freedom Gala in Los Angeles. Thousands of customers of pre-paid debit cards backed by Simmons remain without access to their money more than a week after technical problems first began plaguing the cards. The problems with the RushCard started Oct.12, when a software upgrade in the transaction processing system caused many accounts to show a zero balance or left customers unable to access to their funds.

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Russell Simmons’ Card Glitch Keeps Thousands from their Cash

Thousands of customers of pre-paid debit cards backed by hip-hop mogul Russell Simmons were left without access to their money more than a week after technical problems first began plaguing the cards.