Giannoulias Announces First-Ever DMV in Chicago’s Chinatown
Giannoulias Announces First-Ever DMV in Chicago’s Chinatown
Express Facility Will Serve Several Growing Communities, Including Chinatown, Pilsen, Bronzeville, Bridgeport and the South Loop.
Illinois Secretary of State Alexi Giannoulias’ office is opening its first DMV in Chicago’s Chinatown neighborhood. The express facility will offer efficient and convenient service to residents of the rapidly developing Chinatown, Pilsen, Bronzeville, Bridgeport and South Loop communities.
The opening marks the first Chicago-based DMV facility with the “One-Stop-Shop” experience, offering residents streamlined service in English, Mandarin, Cantonese and Spanish.
“We’re excited to offer this new express facility, which will provide essential services in an efficient and swift manner to the residents of the growing and bustling Chinatown, Pilsen, Bronzeville, Bridgeport and South Loop neighborhoods,” Giannoulias said. “This will close a gap between our facilities in Chicago’s Loop and the Far South Side, offering convenience and accessibility.”
The new DMV, located at 2250 S. Canal St. and open from 8:00 a.m. to 5:30 p.m. Monday through Friday, will offer walk-in services only at this time.
The “One-Stop-Shop” model was launched earlier this month in Plano. Cross-training has allowed employees to offer both drivers services and vehicle services at a single counter, saving customers time and preventing confusion.
As a part of the office’s ongoing modernization efforts, the “One-Stop-Shop” experience will save customers considerable time and several steps by offering both vehicle and driver services at a single service counter.
“Bringing the ‘One-Stop-Shop’ DMV experience to Chinatown will provide residents with comprehensive and quick service in an inviting and professional setting,” said Alderwoman Nicole Lee (11th Ward). “Members of the South Side community will now have a convenient opportunity to obtain all the services provided by the Secretary of State’s office here in Chinatown.”
“I’m excited to join Secretary Giannoulias to unveil this ‘One-Stop-Shop’ Express DMV that will greatly benefit the residents in our Chinatown neighborhood and the greater South Side community,” said State Senator Celina Villanueva (12th District-Chicago). “This facility will provide convenient and efficient access to the essential services provided by the Secretary of State’s office.”
“The new Chinatown ‘One-Stop-Shop’ Express DMV will offer community members an easily accessible way to obtain the services offered by Secretary of State’s office,” said State Representative Theresa Mah (24th District-Chicago). “This new facility will be a huge benefit to the Chinatown community and Chicago’s South Side as a whole.”
At a single service counter, customers can obtain the following services:
Apply for a REAL ID or a new driver’s license or state ID card.
Renew a driver’s license, state ID or Temporary Visitor Driver’s License (TVDL).
Renew their vehicle registration.
Apply for disability placards.
Join the Illinois Organ and Tissue Donor Registry.
Register to vote.
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