National Restaurant Association Introduces ServSuccess in Honor of 100th Anniversary

A new career development offering for the restaurant and hospitality industry has been developed by the National Restaurant Association. The offering is designed to help attract, upskill, and retain talent. Learn more at ServSuccess.com.
A new career development offering for the restaurant and hospitality industry has been developed by the National Restaurant Association. The offering is designed to help attract, upskill, and retain talent. Learn more at ServSuccess.com.

To ensure restaurant professionals have clear career path goals, the National Restaurant Association recently launched ServSuccess™.

The comprehensive career development offering features three levels of professional certification, online training, and assessments. In the next decade the restaurant industry is expected to add 1.6 million employment opportunities. ServSuccess helps these employees visualize a career roadmap and sets industry-wide standards for advancement.

“ServSuccess will empower people and businesses to aim for and achieve even higher levels of career success in the foodservice industry,” said Dawn Sweeney, National Restaurant Association president & chief executive officer. “Restaurant employees will be able to use their years of experience to jumpstart their professional advancement by validating their skills and knowledge. For restaurant operators, it provides the training and workforce solutions to grow business and service to their communities.”

ServSuccess features:

  • Professional Certifications for Restaurant Professional, Restaurant Supervisor, and Restaurant Manager levels

  • Online Learning Suites with content designed to fit into busy restaurant work schedules

  • Interactive Study Guides to promote learning and retention using the latest brain science

Employee turnover costs restaurant operators about $2,000 per front-of-house and back-of-house employee and almost $15,000 per manager position, according to research from TDn2K. ServSuccess is an innovative new resource to attract, upskill, and retain talent that can easily be used by independent operators, multi-unit businesses, large or small brands, and any type of establishment from quick-service to fine dining.

“Talent and experience are a valuable resource the industry can’t afford to lose,” said Sherman L. Brown, executive vice president of training & certification for the National Restaurant Association. “Better training is better for business, so ServSuccess provides companies with a turn-key, customizable mix of products that build the people who build their business. And for those professionals ready to take their hustle to the next level, ServSuccess is here to serve them.”

In addition to education and certification offerings, ServSuccess will help employees understand the type of roles available in the restaurant industry, assess their readiness for these roles, and chart a path toward achieving their desired career goals. For more information, visit www.ServSuccess.com.

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